Kbase

KBase for Outlook runs completely in an Exchange public folder, so the knowledge base available right inside Outlook, an environment that users already know. KBase articles can be saved as .html files, including images and attached files and with an index that automatically group the articles after Problem category and type. KBase works with Outlook 2000 and above. Features : No new client installation. Off-line possibilities. Works with all versions of MS Outlook. Rich text, html and attached files. Full text searching. Works stand-alone or with Public Folder HelpDesk for Outlook. Save articles as web pages.